Novartis Consumer Health UK Ltd have been alerted to a potential manufacturing fault with the tamper seal on some Tixylix® liquid medicines which might result in small pieces of plastic being found in the medicine. This potential defect only affects specific batches of Tixylix manufactured from Oct 2012 onwards and as a precautionary measure these batches are being recalled to patient level. The specific batches subject to recall are listed on pages 2 and 3.
Pharmacists and retailers are asked to quarantine all unexpired stock of the product and return it to their original supplier for credit
Consumers are asked to contact Novartis Consumer Health on 0800 854 100 or tixylix.co.uk for details on how to return product.
For medical information queries and questions relating to the recall, please contact Novartis Consumer Health on 0800 854 100.
To download the guidance and the batch numbers please click on the link MHRA – Drug Alert. Tixylix