We now have a chatbot! We get a high number of queries which don't need input from clinicians. Opening hours, registering your pregnancy, information on sexual health services, fertility treatment processes, and how to request prescriptions are just a few of them. We got loads of positive patient feedback about accessing the practice through different [...]
We will trial a variety of methods of engaging patients in collaborating and coproducing in our locality. Here is a draft outline. gwr-ppgi We will try and incorporate some of the principles from the Kings Fund Report, Patients as Partners to help us implement this goal locally.