How best to get do a nhs patient survey
An NHS patient survey is an essential tool for healthcare providers. Hospitals and general practice have a duty to work with patients to get feedback on current services and in addition to consulting on new ones. So what is the best way to get meaningful feedback and what is the best way to do this?…
Innovation in primary care
Primary care has always had an aptitude for innovation. With current rising demand and reducing supply there has never been a more important time to accelerate this. Demand for appointments is increasing yet simultaneously, the supply of staff is reducing. In this article, we will outline some of our experiences of how a model to…
NWL Patient engagement
We are representing Hounslow / GWR PCN on a project to have better patient engagement across NWL ICS. The Co-Create Primary Care in Partnership project supports eight PCNs from eight London boroughs. They work together to design a locally suitable model for patient participation at PCN level.