Putting Patients First Video

Putting Patients First

We produced this video in 2014 following the RCGP Putting Patients First campaign

We’re carrying out surveys on your experience and also ask for you opinion in designing new ones. The results are shared here. 

If given more time to plan care with patients, putting groups like the vulnerable older group first. Being more proactive.

More resource for flexible opening hours and putting patients first. The RCGP has raised concerns about the impact of poor access to general practice on patient safety. Data from the GP Patient Survey showed 27 million appointments waited for more than 1 week.11 Investing in new technologies would also help practices to pioneer greater patient access to health records, consultations, and treatments remotely.

There is growing evidence that investing in general practice leads to improvements in putting patient first.12

Despite being under huge pressure in recent years GPs have still managed to lead the way in terms of developing new models of delivering primary care. Groups of practice help deliver this at scale.13 GPs are also well positioned to lead the creation of multidisciplinary teams, working with colleagues across primary, secondary, mental, and social care. With more time and resources to dedicate to leadership and service development general practice could accelerate these initiatives.

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