Beyond Healthcare. Meet the team supporting your wellbeing.
At HIYOS (Healthy In Your Own Skin) we go beyond traditional healthcare to support patients and the wider social drivers of health such as education and employment. We support you to become and stay well. Our multidisciplinary team of clinicians, GPs, nurses, pharmacists, mental‑health clinicians, health coaches and admin staff works closely with hospital trusts, community services, the mental‑health trust and local authority partners. We combine clinical care, community insight, evidence and creative communication to help people stay well and thrive. We deliver this through three practical, linked methods.
Our Approach
Listen — evidence & insight
We use multiple data sources — public‑health datasets, practice and service data, patient surveys and anonymised social‑media sentiment analysis — to identify needs, map patient journeys and spot barriers. This evidence tells us what to prioritise and how to tailor services and messages so they reflect real lives.
Support — volunteers, groups & education
Our trained volunteers (Hiyos Helpers) extend our reach through digital‑inclusion work, peer outreach and co‑design — online and face‑to‑face. We run group consultations and workshops to improve access, build peer support and deliver efficient care. Our patient education programmes boost health literacy and self‑management skills.
Innovate
We produce accessible digital storytelling — social clips, animated explainers, podcasts, short films and mini‑documentaries — co‑designed with patients, volunteers and staff. Clinicians shape messages using our data insight so content addresses emotional barriers and practical needs.
Projects range from short explainers for rapid engagement to longer podcasts and narrative films for deeper impact. Every piece is produced with informed consent, trauma‑aware practice where needed, clinical review, captions, transcripts and clear audio for accessibility.
We embed content into clinical workflows, waiting‑room resources and social channels to amplify reach and support sustained behaviour change.
The things we are committed to
Teaching practice
Training the next generation: As a registered teaching practice we host medical students, GP trainees and other healthcare learners. Teaching is integral to our work: trainees participate in clinics, quality‑improvement projects, research and community outreach under senior supervision. This enriches patient care by bringing fresh perspectives and keeps our team at the forefront of best practice. We also offer placements and mentoring that support local career pathways in health and social care.
Research, measurement & governance
We evaluate impact with engagement metrics (views, listens, completion rates), service metrics (changes in enquiries, bookings, uptake), targeted outcomes (screening or vaccination where relevant) and qualitative feedback (surveys, focus groups). All work follows NHS data‑governance, GDPR and Caldicott principles; contributors receive clear consent information and anonymisation options.
Why this matters
By listening to data and lived experience, supporting communities with volunteers and group care, telling evidence‑driven stories, and training future clinicians, we address immediate health needs and the wider determinants that shape long‑term wellbeing — education, employment and social support. This integrated approach improves access, raises health literacy and helps people make lasting changes.
Get involved
Join a focus group, volunteer with Hiyos Helpers, suggest a podcast or film topic, or enquire about student placements and teaching opportunities. Sign up to our newsletters or access our online content. That’s open for everyone, even if you are not a patient.
Keep your finger on the pulse!
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